
Read any good business books lately?
Have you noticed there are many, many, great ideas?
Have you noticed not many are implemented?
Why?

Wonder why Organisations behave like they do?
There is one underlying factor that the business books miss?
In Section 2 we uncover the missing factor.
WARNING: Knowing this is like taking the Red Pill!

The world is Volatile, Uncertain, Complex & Ambiguous (VUCA)
We need to think “Rafting Teams” to traverse our VUCA world
Instead we end up with “Rowing Teams” looking for smooth water
It is time to Challenge our Thinking!

In this section we make the biggest change to our structure!
This change will be meet with the most resistance
It challenges our lifetime beliefs about organisational structure
But it is necessary to unlock change! Are you ready?

The Alignment and People Challenges
Chip & Dan Heath’s Rider, Elephant, Path metaphor
Positive Deviance and how Save the Children Fund used this in Vietnam
Examples of Positive Deviance in Healthcare, Military and Telecommunications

Beyond Budgeting enabling Trust Governance
Management Analogy - Traffic Lights versus Roundabouts
Stratum Theory, Viable System Model and more
Naive Scaling > Insulating Agile > Integrated Scaling

Building a real life Organisation
Combining Stratum Theory, Viable System Model, Vertical Development
Supporting Beyond Budgeting’s Leadership Principles & Management Processes

An uncertain, complex world driving the need for Systems Thinking
Fractal’s process to make this “Strategy Stuff” work
Why people are not resistant to change
Why emotion, not logic, is important in our change program
The importance of Organisational Structure

The accidental CEO leading the way
An activist since she was 14 years old
The positive pandemic impact on their operations
Changing what decisions are made and where

Career trail blazer
Transparency, Collaboration & Inclusion
Navigated US Politics Successfully
Helping the Disadvantage
SLAP, a must watch short film, youtu.be/tOxV9VMIBmg

People buy from people, selling is humanistic
Focus on making your customer successful
Hybrid Selling, Generative A.I., Social Presence
Sales is a Team Sports, collaboration needed
Reduce Internal Politics, if you can

Senior Leadership is critical
Balancing CX and Business Results
Making Systemic Changes
10+ Customer Stories

Founder, CTO, Executive Coach
Turnaround/Change SME
CTO Levels Framework
Team Topologies in Action